Revolutionize Your Business with Seamless Customer & Employee Experiences
Step into the Future of Business Communications with 8×8, a pioneering cloud solution that empowers enterprises worldwide. Boasting a vast user base of over a million businesses, 8×8’s cutting-edge real-time analytics and unified platform redefine engagement at the speed of modern expectations. Unlock the collective intelligence of your organization by empowering every employee with integrated voice, video, chat, contact center, and enterprise-class API solutions – all within one secure,
global cloud communications platform. Experience unparalleled connectivity and productivity, no matter where your teams are located. Discover the optimal solution for your business by contacting CTX180 today for a transformative and FREE Discovery Workshop.
Contact CTX180 now to book your FREE Discovery Workshop and find the perfect solution to fuel your business success
usiness Phone
Transform your phone system with the power of cloud PBX, optimizing employee onboarding and streamlining voice services.
Top Features
- Enterprise-grade cloud PBX with auto-attendant, voicemail, and flexible call flows.
- Global coverage with Unlimited Calling, SMS & Fax.
- Enhanced communication with Multi-Level Auto Attendant and Call Recordings.
- Stay organized with Visual Voicemail and Core Productivity tools.
Connect Anywhere
Seamlessly connect with your team and clients from any location, on any device.
Empower Your Teams
- Equip your teams with powerful tools for efficient call management.
- Take control with features like Caller ID, Blocking, & Do Not Disturb.
- Enhance productivity with Call Forwarding & Transfer, Call Waiting & Parking, and 3-Way Calling.
- Effortlessly manage calls with Call Monitoring and Call Queues.
Video Conferencing Made Simple
Experience the ultimate video conferencing solution tailored to businesses of all sizes.
Key Features
- High-definition video conferencing for up to 500 participants.
- Secure content sharing and real-time collaboration.
- Reliable enterprise-grade video conferencing with HD audio.
- 100% encrypted and secured communication.
Customize Your Meetings
- Choose virtual backgrounds to personalize your meetings.
- Access 8×8 Meet from your mobile browser for on-the-go meetings.
- Invite participants from 50+ countries with 11 toll-free numbers.
Delightful Customer Interactions
Empower your employees and impress your customers with an AI-powered cloud contact center.
Key Solutions
- Efficiently direct customers to qualified agents with ACD and skills-based routing.
- Enhance support with AI-powered self-service options through IVR and Virtual Assistant.
- Connect with customers on their preferred channels through Digital Channels support.
- Maximize revenue opportunities with the Predictive Dialer system.
- Gain valuable insights with Call & Screen Recording and Customer Surveys.
Seamless Team Collaboration
Connect your teams instantly with 8×8’s business chat, whether they’re internal or external contacts.
Enhanced Messaging
- Effortlessly message and share files with individuals in your global directory.
- Enable group chat functionality for public or private rooms.
- Share documents and files across 1:1 and group chat rooms.
- Finetune access with options for private, invite-only, or public chat rooms.
- Universal Messaging enables seamless collaboration across different platforms.
Engage Customers with Embeddable Communications
Deliver engaging customer experiences using SMS, Voice, Video, and Chat Apps at scale.
Powerful APIs
- Reach customers with SMS notifications, one-time passwords, reminders, and alerts.
- Provide privacy and voice capabilities with Call Masking and app-to-app calls.
- Enhance user experience with richer messages on major chat apps.
- Redesign customer interactions with Video Interaction integrated into your apps or websites.
Meetings as a Service
Deploy enterprise-ready video meeting solutions with ease for your organization or business.
Optimize Call Quality with Callstats
Ensure high call quality and better communication with Callstats’ performance monitoring.
